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Dell Recall of Notebook Batteries Due To Fire Hazard PDF Print E-mail
Tuesday, 15 August 2006

Dell Announces Recall of Notebook Computer Batteries Due To Fire Hazard.

 

FOR IMMEDIATE RELEASE
August 15, 2006
Release #06-231     Firm?s Recall Hotline: (866) 342-0011
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: Scott Wolfson, (301) 504-7051
Dell Media Contacts: Gretchen Miller or Ira Williams
(512) 728-0308 or (512) 728-8545

Dell Announces Recall of Notebook Computer Batteries Due To Fire HazardWASHINGTON, D.C. ? The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product.

Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Dell-branded lithium-ion batteries made with cells manufactured by Sony

Units: About 2.7 million battery packs (an additional 1.5 million battery packs were sold outside the U.S.)

Battery Distributor: Dell Inc., of Round Rock, Texas

Battery Cell Manufacturer: Sony Energy Devices Corp., of Japan.

Hazard: These lithium-ion batteries can overheat, posing a fire hazard to consumers.

Incidents/Injuries: Dell has received six reports of batteries overheating, resulting in property damage to furniture and personal effects. No injuries have been reported.

Description: The recalled batteries were sold with or sold separately to be used with the following Dell notebook computers:

  • Latitude D410, D500, D505, D510, D520, D600, D610, D620, D800, D810;
  • Inspiron 6000, 8500, 8600, 9100, 9200, 9300, 500m, 510m, 600m, 6400, E1505, 700m, 710m, 9400, E1705;
  • Dell Precision M20, M60, M70 and M90 mobile workstations; and
  • XPS, XPS Gen2, XPS M170 and XPS M1710.

 

Dell and one of the following markings are printed on the batteries: ?Made in Japan,? ?Made in China,? or ?Battery Cell Made in Japan Assembled in China.? The identification number for each battery appears on a white sticker.

Sold through: Dell's Web site, phone and direct sales as part of a service replacement program, and catalogs from April 2004 through July 2006. The computers with these batteries sold for between $500 and $2850 and individual batteries sold for between $60 and $180.

Manufactured In: Japan and China

Remedy: Consumers should stop using these recalled batteries immediately and contact Dell to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.

Consumer Contact: For additional information, contact Dell toll-free at (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday, log on to the firm?s Web site at www.dellbatteryprogram.com, or write to: Dell Inc., Attn: Battery Recall, 9701 Metric Blvd., Austin, Texas 78758.

Firm's Media Contact:

  • Dell: Gretchen Miller, (512) 728-0308, This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or
  • Ira Williams, (512) 728-8545, This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
  • Sony: Rick Clancy, (858) 942-3020, This e-mail address is being protected from spam bots, you need JavaScript enabled to view it


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Send the link for this page to a friend! The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $700 billion annually. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard or can injure children. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

To report a dangerous product or a product-related injury, call CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270, or visit CPSC's web site at www.cpsc.gov/talk.html. To join a CPSC email subscription list, please go to www.cpsc.gov/cpsclist.asp. Consumers can obtain this release and recall information at CPSC's Web site at www.cpsc.gov.

 
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